User Agreement

Welcome to Solsynth’s products and services. This User Agreement (hereinafter referred to as the “Agreement”) constitutes a legally binding agreement between you (hereinafter referred to as the “User” or “you”) and Solsynth LLC (hereinafter referred to as “we,” “us,” or “Solsynth”). It applies to all Solsynth products and services (hereinafter referred to as the “Services”), including but not limited to Solar Network, Solarpass, and others. Unless a specific product explicitly states additional terms, this Agreement serves as the governing framework for all Services.

By accessing, using our Services, or creating an account, you confirm that you have read, understood, and agree to this Agreement and any subsequent updates. If you do not agree with any terms of this Agreement, please immediately cease using our Services and delete your account.

If you are using the Services on behalf of an organization or entity, you represent and warrant that you have the authority to bind that organization or entity to this Agreement, and you ensure that the organization or entity complies with this Agreement.

Definitions and Terminology

To ensure clarity, the following keywords used in this Agreement have specific meanings:

• May: Indicates a permitted but non-mandatory action, which the User or we may choose to perform at our discretion.
• Should: Indicates a recommended or expected action but does not impose a mandatory obligation; failure to comply is not considered a breach of this Agreement.
• Must: Indicates a mandatory requirement that the User or we are obligated to follow; failure to comply constitutes a breach of this Agreement.
• Must Not: Indicates a prohibited action, the opposite of “must”; engaging in such actions constitutes a breach of this Agreement.

Other definitions:

• User: Refers to any individual, organization, or entity that accesses or uses our Services or holds a Solsynth account, including but not limited to natural persons, legal entities, or bot accounts.
• Services: Refers to any products, platforms, APIs, tools, or features provided by Solsynth, including Solar Network.
• Account: Refers to a User’s registered identity in the Solsynth system, such as a Solarpass account.
• User-Generated Content (UGC): Refers to any content uploaded, posted, or created by Users through the Services, including text, images, videos, audio, files, etc.

Scope of the Agreement

1. This Agreement applies to all Solsynth Services, regardless of the device or method used to access them.
2. All Users are deemed to have agreed to this Agreement and its subsequent amendments. If you do not agree, please immediately cease using the Services and delete your account, which will be considered a termination of your User status.
3. In the event of any conflict, dispute, or incident (whether between Users and us or between Users), the latest version of this Agreement applies, regardless of when the incident occurred.
4. Solsynth reserves the right to the final interpretation of this Agreement. We retain the right to clarify or interpret terms as necessary.

Modifications and Updates to the Agreement

1. Solsynth reserves the right to modify this Agreement at any time to accommodate legal changes, technological updates, or business needs.
2. Upon updates, we should notify Users as soon as practicable. Notification methods include but are not limited to email, in-app notifications, official announcement posts, or website updates.
3. Continued use of the Services constitutes acceptance of the updated Agreement. If you do not agree with the updates, please cease using the Services and delete your account.
4. We may provide previews or solicit feedback before updates but are not obligated to do so.

Provision, Interruption, and Termination of Services

1. Solsynth strives to provide equal access to Services for all eligible individuals worldwide, but availability may be subject to geographic, legal, or technical restrictions.
2. We do not guarantee the continuity, timeliness, security, or error-free operation of the Services. Services may be interrupted due to maintenance, upgrades, network failures, force majeure, or other reasons.
3. We reserve the right to suspend, modify, or terminate Services for any User at any time. When terminating Services, we should inform the User of the reason (unless prohibited by law).
4. Upon termination of Services, Users have the right to request the export or deletion of their personal data. We will process such requests in accordance with applicable laws.
5. Age Requirement: Users must be at least 13 years old (or the minimum legal age in their country/region). If under the legal age, Users must obtain parental or guardian consent and use the Services under their supervision.

Account Management and Security

1. Users are responsible for maintaining the security of their accounts, including passwords and access tokens. Users must not share account credentials.
2. If unauthorized use of an account is detected, Users should immediately notify us. We may assist in investigations but are not liable for any losses.
3. A natural person may only register and maintain one Solarpass account. We reserve the right to delete or merge duplicate accounts and retain related data.
4. Users must not transfer, sell, or rent accounts. Upon detection of such actions, we will immediately terminate the account.
5. Bot Accounts: Bot accounts created through the developer portal are exempt from the single-account restriction but must comply with the Solar Network Developer Agreement.

Penalties (Applicable to Services like Solar Network)

1. Upon violation of this Agreement, Users may face the following penalties, depending on the severity:
   • Warning (Strike): No immediate impact but records the violation. Warnings are automatically lifted after 180 days without further violations. Repeated violations during the warning period will escalate penalties.
   • Suspension: Divided into “full suspension” and “partial suspension.”
     • Full Suspension: Users cannot access any Services, including logging into Solarpass. Typically time-limited.
     • Partial Suspension: Restricts specific functions, such as posting or uploading files.
   • Ban: Permanently disables the account and access to all Solsynth Services. We reserve the right to delete related data.
2. If Users create new accounts to bypass penalties, we will delete the new accounts and may extend or escalate the original penalty.
3. Users have the right to appeal penalties by submitting evidence to lily@solsynth.dev. We will review and respond to appeals.

Inappropriate Use

The following behaviors are considered inappropriate use, and we reserve the right to restrict functionality, issue warnings, suspend, or ban accounts:

1. Malicious Exploitation of Vulnerabilities: Users must report vulnerabilities rather than exploit them. For example, exploiting an interface to repeatedly claim rewards.
2. Abuse of APIs or Resources: Generating spam, flooding, or wasting server resources. For example, using automated scripts to post hourly updates.
3. Using Regular Accounts for Automation: For example, using personal account tokens to develop chatbots. Users are encouraged to create bot accounts via the developer portal.
4. Developing Non-Compliant Software: Violating the Solar Network Developer Agreement, such as modifying official clients to bypass subscription limits.
5. Other: Including but not limited to harassment, fraud, distributing malware, bypassing content filters, or any behavior that harms the platform’s ecosystem.

Inappropriate Use of Post Services

When posting content on Solar Network, violating the following may result in adjusting the visibility of the content, shadowbanning, or complete deletion to maintain community safety and environment. You may also temporarily or permanently lose access to post services:

1. Spreading misinformation that misleads others.
2. Impersonating others to post content (including off-site users). May result in permanent loss of posting privileges.
3. Re-uploading others’ work, including but not limited to videos, artwork, music, etc. May result in full account suspension.
4. Content that violates others’ privacy.
   • On Solar Network, portrait rights are also considered part of privacy.
   • If you accidentally capture other users or strangers in photos, please obtain their permission before posting content, or pixelate the relevant parts.
5. Terrorism and other content that violates social public order, customs, and local laws.
   • Solar Network has no obligation to shield users when receiving assistance investigation requests from authorities. We will submit user IP addresses, device identifiers, and other information we possess to the relevant authorities.
6. Behavior that redirects to off-site platforms. May result in the poster being permanently shadowbanned.
   • Solar Network is committed to building an advertisement-free community. We believe content created through paid partnerships seriously interferes with users’ choices.
   • However, simply sharing products or merchandise without financial interest is acceptable. But you may not provide links containing affiliation codes.
     • And any promotional content that generates rebates.
   • Since Solar Network users may include many developers, this clause is not limited to promoting others’ products or merchandise. It also applies to promoting your own new products or projects.
     • We welcome: New open-source projects, non-commercial project promotions.
     • We do not welcome: Community platform promotions that “poach” Solar Network users, and commercial product promotions.
   • Solar Network does not have a comprehensive advertising system, so our strategy is to discourage content with paid partnerships.
   • We will apply the principle of ambiguity in enforcing this rule. Some of your content may violate this clause, but we may choose not to act on it. Solar Network Team reserves the right to pursue at any time.

Note: Replies are a form of post and are subject to the above rules.

Inappropriate Use of Thinking Service

When using the Thinking service, the following actions may result in temporary or permanent loss of access to the Thinking service:

1. Prompt Injection: Using inappropriate prompts in the Thinking service, intentionally or unintentionally causing the model to produce inappropriate content.
2. Respect Others’ Privacy: The Thinking service should not be used for doxxing or people-searching tools.
3. Spreading Misinformation: Due to technical reasons, AI-generated content may not always be accurate. Please fact-check before posting AI-generated content on Solar Network.
4. Any other violations of the upstream model provider’s terms of service are also considered violations.

Note: For safety and synchronization of chat history, your chat history with the model will be stored on the server. The upstream model provider may also log your requests. Please do not share private information.

User-Generated Content (UGC)

1. UGC Definition: Any content uploaded or created by Users through the Services.
2. Users bear full responsibility for their UGC. We do not pre-screen UGC but reserve the right to monitor and delete it.
3. Users must ensure that UGC complies with the laws of their country/region, including intellectual property, privacy, and anti-discrimination laws.
4. Intellectual Property:
   • By uploading UGC, Users grant us a non-exclusive, worldwide, royalty-free license to store, display, distribute, and promote UGC to operate the Services.
   • If UGC infringes third-party intellectual property, we will remove the content and issue warnings or suspensions based on repeated violations.
5. Prohibited Content: We may remove the following UGC and penalize the poster:
   • Content that infringes intellectual property, privacy (e.g., doxxing), or reputation.
   • Content that violates public morals, local laws, or international conventions (e.g., hate speech, violent threats, illegal content).
   • Spam, flooding, or meaningless content that wastes resources.
   • False, fraudulent, or misleading content.
6. Privacy Settings: We respect User settings (e.g., visible only to friends) and strive to protect data but are not liable for unintended leaks. See our Privacy Policy for details.
7. We may use UGC for analysis or service improvement, but it will be anonymized.

Data Privacy and Security

1. We collect and process User data to provide Services. See our Privacy Policy for details (link: Privacy Policy).
2. Users consent to our use of cookies, logs, and other technologies to track usage.
3. We implement reasonable security measures but are not liable for hacker attacks or data breaches. Users should use strong passwords and enable two-factor authentication.

Limitation of Liability and Disclaimer

1. Services are provided “as is” without any express or implied warranties, including merchantability or fitness for a particular purpose.
2. We are not liable for any indirect, incidental, or consequential damages, including data loss, loss of profits, or third-party claims.
3. Users agree to indemnify us for any losses, costs, or liabilities arising from their violations or UGC.
4. Force majeure events (e.g., natural disasters, wars) exempt us from liability.

Subscriptions (In-app Credits)

For the subscriptions purchased via the in-app credits, the following terms apply:

1. We have the rights to terminate the subscription at any time without any providing a reason.
2. When we terminate the subscription, we will refund the remaining balance to the user.
3. We may change the price of the subscription at any time, which will applies to next renew period.

Subscriptions (App Store)

For subscriptions purchased through the Apple App Store (such as the Stellar Program):

1. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period.
2. Payment will be charged to your Apple ID account at confirmation of purchase.
3. Your account will be charged for renewal within 24 hours prior to the end of the current period.
4. You can manage and cancel your subscriptions by going to your App Store account settings.
5. All purchases are handled by Apple. Refunds are subject to Apple’s refund policy.

Termination

1. Users may terminate their accounts at any time via account settings.
2. We may terminate your access to Services at any time, particularly in cases of violations.
3. Upon termination, we retain data for a period to comply with legal requirements.

By continuing to use our Services, you confirm that you have read, understood, and agree to this Agreement.